Experience Al Ain Distribution Company (AADC) Engineering Internship June 2023 – September 2023 •

Collaborated with the Operations team to optimize water distribution routes, resulting in a 15% reduction in delivery time and improved customer satisfaction. • Assisted in the implementation of a new water quality testing protocol, ensuring compliance with regulatory standards, and enhancing public health safety. • Participated in cross-departmental meetings to discuss strategies for reducing water wastage and improving efficiency in water management processes. • Supported the Customer Service team in resolving customer inquiries and complaints, demonstrating strong communication and problem-solving skills.

KSB SE & Co KGaA Engineering Internship July 2024 – Present •

Developed skills in wastewater treatment processes and learned about the application of pumps in data centers, district cooling projects, and water transmission. • Contributed to design and optimization projects for pump systems and assisted in analyzing and improving wastewater treatment systems. • Coordinated service activities with engineers and technicians to ensure customer satisfaction and effectively communicated technical information to diverse stakeholders.