Maher Hammad

IT Manager
With over 13 years of experience in the IT industry across oil and gas, internet service provider, water treatment project, with academic background to implement and strengthen hardware, software, enterprise solutions, project management, system analysis, and day-to-day IT infrastructure, Cloud services, networking operations and security.

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Last seen: Since 1 Year 1 Month   registration date : Since 1 Year 1 Month

primary data
male
1987-10-23
maher-hammad@hotmail.com
50384844
Kuwait
Kuwait
وظائف حاسب الى
14 year
Experience and qualifications
Experience

WTE Wassertechnik GmbH - Kuwait & Essen, Germany Branch

UAHPC -Umm Al Hayman water treatment project.

IT Manager. From 10/2019 To Present

• Strengthening the IT infrastructure On-Premises and Cloud services through to

implementing and managing the internal & hosted network infrastructure

including firewalls, servers, switches, routers, MS 365 EAC, Azure Services,

data backup and replication, VMware, Nutanix,

• Analyzed the organization's ERP system and constructed a portal integrated

with Microsoft ERP, streamlining operations and data management.

• Manage ITMS and IT team recruit, coach, set expectations, and KPI appraisal.

• Facility cross-functional meetings for business solution.

• Handle the IT budgets and ensure cost-effectiveness and expenditure

• Fostered collaborative partnerships with stakeholders and vendors,

fortifying working relationships crucial for project success.

• Develop effective document business and IT policies and procedures.

• Recommending and implementing improvements and efficiencies.

• Having excellent time management, confidentiality & communication skills.

• Evaluate, test, advise, train and support I.T. related projects.

• Procurement of IT hardware, software and maintenance products & services.

• Orchestrated the design, controls, and processes, ensuring seamless delivery of

IT services, continuously monitored and optimized operational metrics.



B. Online Previously Gulfnet Co. - Kuwait

IT Administrator. From 07/2016 To 10/2019

• Manage, secure, troubleshoot, Backup, administer Microsoft Windows

Server (2008-2012-2016-2019) and server Roles, Services: AD, Group Policy,

Ras VPN, DNS: DNS ZONES, DNS, Print Server, DHCP, IIS Sharefolder Server

• Activate Create a VM by Hyper-V, VMware Workstation Pro,VM VirtualBox.

• Windows SQL server 2012,2014,2016,2017 installation or configurations

• Administrator Exchange MS 365 & Google G-suit.

• Administer, configure the attendance system (BioStar).

• Administrator Synology NAS & SAN, Qnap NAS, Buffalo LinkStation.

• Configure and manage Veeam Backup & Replication.

• Install and configure Linux Desktop and servers on distributions RedHat Ubuntu.

• Install, configure and administered & hosted network infrastructure including

firewalls, servers, switches, and IP telephony

• Mange firewall PFsense and WatchGuard

• Installed and configure AVAYA BPX and VoIP Administer Antivirus Server:

• Symantec Endpoint Protection Manager Server.

• Trend Micro Remote Manager server.

• ESET endpoint antivirus management console.

➢ B. Online Data Center:

• Installation new Sarver’s HW in rack and OS windows 7,8,10 and Linux Mint,

Debian, Ubuntu and Software,

• Daily check on: UPSs, UPSs battery, fire system, water pump, ACs,

• Daily check on: Costumer’s



Al- DIYAR United Company (DUC) Outsourcing Project in KPC

Kuwait Petroleum Corporation.

IT Field Engineer. From 05/2014 To 07/2016

• Support, install these software and simple trouble shooting (oracle – Bunker

– Tap System & Cisco WebEx & Cisco NAC Agent & VPN Cisco NAC act…).

• Configured outlook and troubleshooting and configure E-mail on all smart

phone

• Connect Projector with PC and Laptop and troubleshooting for projector.

• Install remotely windows operating systems Software and applications.

• Support and troubleshooting and configure network printer, local printer,

photocopy machine Digital sender and local scanner).

• Support and troubleshooting Hardware systems.

• Provided support in troubleshooting of Network, Internet and Intranet

• Resolve Help Desk tickets as assigned on BMC Footprints sys. & BMC

Remedy sys.

• Perform other duties as requested by management.

• create images by Virtual Machine

• Install, secure, maintain, troubleshoot, administer and upgrade Microsoft

Windows Server operating systems (2003-2008-2012) with all required

server roles on assigned servers.

• Install, secure, maintain, troubleshoot, administer, manage users and

upgrade Microsoft Active Directory.

• Install, secure, maintain, troubleshoot, administer, and manage DHCP and

DNS.

• Install, secure, maintain, troubleshoot, administer, manage users and

upgrade other enterprise applications and systems as assigned.

• Complete other duties as assigned by the Director of ITS Enterprise

Information Systems

• Assist in trouble shooting, hardware fixing, software operating fixing and

network related problems.

• Configure Switch, Router, troubleshoot

• Learn how to, and perform deployment of new software upgrades and

patches as per customers management instructions

• Handle and respond to the customer service calls and assist customer users

in resolving their day-to-day problems reported.

• Perform preventive maintenance to the customer’s hardware as per the

customer’s polic


Top Real Estate Group – Kuwait

Sales Consultant, From 09/2012 To 05/2014

The strongest real estate marketing companies inside Kuwait. As a member of the

team my core functions were as follows: sales- customer service- training and

qualifying of new sales people -after sales services.

Exhibitions and Participations:

I have participated in local and international real estate exhibitions such as,

Cityscape, and the local Real Estate & Investment Exhibition in Mushrif and all the

exhibitions