Bachelor's degree in accounting (English Section) from  Helwan University - 2002

Personal skills: -
- Excellent time management and communication skills.
- Ability to meet deadlines successfully, maintaining the quality of work. 
- Active, hard –worker even for extra hours.
- Cooperative in team work.
- Work under pressure manage stress, creative, sociable, calm.

Computer Skills: - perfect working knowledge of Microsoft Windows 7 & 10 (Word, Excel), Oracle program, El Motakamel program, CRM (ODOO 17), and internet search skills.

Logistics: - Export phase management

Language Skills: - perfect command of spoken & written English & Arabic

What can I do: -

• Follow up Monthly and yearly targets with the sales team.

• concluding contracts  and agreement with the customer  

• Negotiating prices, Payment terms and credit limits with customers.

• Follow up collections and customer debts.

• Export management cycle.

• Handling new export customers specially in Continent of Africa.

• Implementing agreement with shipping lines and their agents.

• Dealing with Industrial Control Authority and letters of consumption and waste rates for drawback process.

• Conduct market surveys regarding competitor’s weakness points.

• Build up and improve business and personal relationship with

• customers.

• Contacting with Napco marketing department to come up with new

• innovative ideas and solutions for the customer’s products.

• Dealing with the CRM system (Odoo 17).

• Reporting to the Sales Director (Monthly, Quarterly and Annually).

• Making recommendations concerning incentives for the sales team.

1-Decision Support System (DSS) & DB2 Family Fundamentals. 

2-Sales Diploma, Cambridge University.