Bharti Airtel Limited -Customer Relationship Executive-11/2020-Present 

Managed client interactions and conducted consistent follow-ups.

Coordinated appointment bookings through client communication.

Managed customer complaints with swift resolution.

Updated customers on latest offerings to drive sales.

Facilitated the opening of Airtel Payments Bank accounts.

Promoted a range of Bharti Airtel Limited offerings including DTH, Micro ATM, and My Wifi.

Bharti Airtel Limited -Field Sales Executive-07/2018-10/2020

Managed daily sales collection and maintained records for recharge and prepaid SIMs.

Enhanced lead generation through successful conversion of other companies' customers to Airtel.

Enhanced growth metrics for allocated territory.

Enhanced customer experience by offering advanced versions and plans.

Cultivated connections with sales and service distributors within designated territory.

Created market intelligence reports highlighting evolving customer trends and competitor activities.